When you use Planning Decoder, we collect the information you provide — the details you submit when commissioning a report — including planning references, property addresses and any supporting information — your email address if you create an account, and your payment details if you purchase a report (processed securely by Stripe — we never see your card number).
We also collect basic analytics data through Vercel Analytics: page views, referral source, device type, and country. This data is aggregated and not personally identifiable.
The information you submit when commissioning a report is used to produce your Site Intelligence Report. We store your report in our database so you can return to it. We do not share your information or report data with any third party except our AI provider (Anthropic) for the purpose of generating your report.
Email addresses are used only to send you the notifications you signed up for. We do not sell or share email addresses.
We use essential cookies only — session management and access code storage. No advertising cookies. No third-party trackers.
Your data is stored on Supabase (hosted in the EU, London region). Reports are retained indefinitely so you can return to them. You can request deletion of your data at any time by emailing hello@planningdecoder.com.
You have the right to access, correct, or delete your personal data. You can also request a copy of all data we hold about you. Contact us at hello@planningdecoder.com and we will respond within 30 days.
Planning Decoder is operated by James Williams-Raahauge. For any privacy questions, email hello@planningdecoder.com.